Voice and accent trainer required in Sutherland BPO, Malad, Mumbai

We have a requirement for a voice and accent trainer in Sutherland BPO based in Malad. We are looking for someone with a background in international voice BPO. Given below are the details.

Job Details

Company – Sutherland

Location – Malad Mindspace

Profile – Voice

Shift – Night / Rotational

Week Off – Fixed (Saturday and Sunday)

Qualification – Graduates

Experience – 2 years

Salary – Upto 50,000 per month

Job Description

Responsibilities:-

  • Empower the workforce: Create, facilitate, and/or revise training materials and documents to equip staff with fundamental skills and knowledge
  • Define Sutherland’s reputation: Drive the partnerships of our clients – both internal and external – to ensure consistent and effective development of all levels of leadership and coaching
  • Set the path to success: Participate and lead the ongoing development of each team
  • Impact the bottom line: Focus on consistency and quality of all coaching interactions, developing individual and collective development plans and ensuring ongoing accountability of key influencers and stakeholders

Key Skills / Qualifications

Minimum 3 years in a BPO environment; 1+ years in a Coaching/Training role

To succeed in this position, you must:

• Be able to work in a fast-paced environment
• Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player
• Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
• Have demonstrated leadership skills; be able to take the lead in making improvements and resolving issues
• Be able to work in MS Office

About the company

Sutherland Global BPO

Apply for this job

Mail your resumes to mumbaibpos@gmail.com

Or you may contact us from the contact details provided on our Contact page.

Enquiry

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