Senior manager vacancy in Wipro BPO – Airoli location

Requirement for a senior manager role in Airoli location, Mumbai. Need minimum 6-8 years of experience leading a team of 200 FTEs.

Job Details

Company – Wipro

Location – Airoli

Profile – Senior manager

Shift – US Shifts

Week Off – Saturday,Sunday

Qualification – Graduates

Experience – 6-8 Years

Salary – Negotiable

senior manager wipro

Job Description

Wipro BPS hiring for Senior Manager – Delivery Lead
We are looking for candidates: –
Working as a Senior Manager currently in a BPO industry.
Open for working in U.S shifts
Open for Airoli as Job Location
1.Lead and Manage process of 200+ FTE
2.Coordinate business operations with all sites
3.Driving efficiency to exceed SLA & increasing revenue/fte.
4. Developing ideas towards innovation and value added tools for driving efficiency
5. Excellent client communication.
6. Identifying areas of cost efficiency
Updates himself regularly with Company policies on Information Security Management System.
Ensure subordinates are aware of Company policies, in particular those on Information Security.
Ensure adherence to legal & regulatory requirements as applicable to the nature of work.
Ensure Process adheres to legal & regulatory requirements as applicable to the nature of work.
Ensure adherence to the Contractual Requirements of the Process/Function.
Encourage all subordinates to Report Security Incidents.
Ensure Compliance and Security Trainings for subordinates are conducted periodically.
Cooperate with Compliance and Security officers with Security Investigations.
Monitor Compliance adherence and ensure a monthly review of status.
Facilitate Regular Audits to detect any compliance or contractual breaches and encourage continuous improvements.
Ensure Risk assessment is conducted for the process at the start of Operations and on any major change taking place.
Review Risk Assessment document and implement mitigations strategies.

Key Skills / Qualifications

Graduate with 6-8 years experience

Excellent written and verbal communication.

About the company

Wipro BPO

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